Fees
PrueTrade charges no fees for deposits or withdrawals. Log in to your trading account to submit requests and manage funds through your Personal Center.
How to deposit
Submit a deposit request
Log in to your trading account and submit a deposit request at any time through your Personal Center. Follow the on-screen instructions to enter and submit the order information.
Checks and review
The system automatically checks the submitted order information. The request then goes through review.
Check your updated balance
Funds are reflected in your trading account balance after approval. PrueTrade charges no deposit fee.
How to withdraw and when funds arrive
You can submit a withdrawal request at any time. Reviews take place only during normal trading hours. Requests submitted outside those hours are reviewed on the next trading day.
Submit a withdrawal request
Enter your withdrawal details in your Personal Center. Check the destination account or digital wallet information carefully before submitting.
Identity verification and review
Withdrawals require identity verification and review to help keep your funds secure. Large withdrawals may require further confirmation by customer support, so please remain reachable.
Funds arrive within 48 hours after approval
Funds arrive in your designated account within 48 hours after the withdrawal request is approved. Make sure the recipient information is accurate to avoid delays. PrueTrade charges no withdrawal fee.
Before you submit
Matching account holder names
The account holder’s name on the withdrawal destination account must match the name on the deposit account. Withdrawals to third-party accounts are not supported.
Correct recipient details
Check your digital wallet and other recipient details carefully before submitting. Incorrect information may delay the transfer or prevent your withdrawal from completing.
Review hours
Requests can be submitted at any time, but withdrawals are reviewed only during normal trading hours. Requests submitted outside those hours are reviewed on the next trading day.
Stay reachable
For large withdrawals, customer support may contact you for a second confirmation as part of security checks.
Frequently asked questions
Does PrueTrade charge deposit or withdrawal fees?
PrueTrade charges no fees for deposits or withdrawals.
When does the 48-hour withdrawal period begin?
It begins after your withdrawal request is approved. Requests submitted outside normal trading hours are reviewed on the next trading day.
Can I withdraw to a third-party account?
No. The account holder’s name on the withdrawal destination account must match the name on the deposit account.